Possible answer…

I've installed the NXE Update and now my videos won't play!

Microsoft has released the long-awaited New Xbox Experience update for the Xbox 360. We have verified that Connect360 is fully compatible with the new update. The only known possible hiccup is video playback: In order to play back your videos using the updated firmware you will need to reinstall the Media Update available on Xbox Live.

Was your question answered above?

Yes, it was

Choose this option if your question was answered satisfactorily and you do not wish to contact us.

Yes, but I have another question…

Choose this option if you want to look up another question.

No, my question was not answered

Choose this option if your question was not answered and you wish to contact us directly.